Monday, February 1, 2016
I work for a company called Limos Alive party bus rental I frequently get calls from customers complaining about the situations. A couple things you can do to protect yourself from companies like this in the protect you in the future from Dion the company like that.
Always get a contract on the limo company you were booking service from. Make sure they take your deposit and not just authorize your card. You could always ask the company to sign the contract also guaranteeing you the service without any increased rate based on availability. Any company that's not willing to do that you could bat that they're going to try to cancel your service or make you pay more money.
If you're looking for a really good responsible company the best place to find reviews for those companies would be wedding websites. The companies that have good reviews on wedding website like that not an wedding wire care about their customer service. Although yelp may be good for other things there's very easy ways to manipulate reviews on yelp Google and Facebook. If you feel a little company might be giving you a run around give me a call I could help you figure out a way around it or give offer you alternate transportation see you don't get put in a bad situation.